NSL CRM 4 Ticketing is a fully-integrated and scalable system that provides a comprehensive range of Box Office, online ticketing, subscriptions, fundraising and patron management capabilities.

At its core is Microsoft Dynamics CRM.  This is an immensely powerful tool that can bring huge benefits to your business. Apart from providing a high level of automation for literally dozens of functions, it enables you to reach-out to your existing and prospective customers in ways that can only attract larger audiences. On top of this it provides lightning-quick reporting tools that show the exact state of the business for practically any subject you would like to see.

The combination of these features gives you tangible efficiency gains, rapid access to business-critical data for informed decision-making and a happier staff.

NSL CRM 4 Ticketing has been designed to make Box Office operations and management easier. It includes:

• Intuitive, easy-to-use User Interface
• Multiple organisations, venues, areas, productions and performances (reserved and un-reserved)
• Multiple prices and concession/discount codes
• Multiple selling Agents
• Graphical seating plans for reserved seats or layouts that can be easily adapted and held as templates
• Seats can be highlighted by price, status, concession or by customer
• Multiple levels of reservations
• Box Office, telesales or online sales
• Ticket exchanges and refunds
• E-Tickets, barcode, pdf ticket formats or SMS messaging
• Multiple, mixed payment methods
• Fundraising (optional module)
• Memberships and Friends 

Marketing

More than just a Ticketing System, NSL CRM 4 Ticketing is also a powerful Marketing Tool.  This is where the fun starts and more seats get sold!  NSL CRM offers a wide range of benefits to marketing professionals:

• Customer Profiling
• Customer prospecting and retention
• Proactive Planning
• Analysis/confirmation of the right marketing mix
• Reporting and analysis of response rates, interest levels, costs
• Up-sell and cross-sell
• Loyalty-building
• ROI

Reports & Business Intelligence

All data contained in NSL CRM can be simply converted into a whole range of meaningful reports without the assistance of the IT department.  NSL CRM gives people rapid access to relevant data so that everyone can make faster, better-informed decisions.

Watermill Theatre Case Study

Please click here to view the NSL CRM Brochure